Lead Installation Manager

Lead Installation Manager | Hatfield | Hybrid

About Us

Our teams are putting the world's retailers online using the cloud, robotics, AI, and IoT. We provide services to partner clients globally via our innovative advanced robotics technology, known as the Ocado Smart Platform ("OSP"), this drives our highly automated, multi-million pound Customer Fulfilment Centres (CFCs). In our CFCs - together with the proprietary software applications - we operate a world-class online grocery business that automates the single pick of products, ready for your online delivery.

About the role

The Project Delivery Talent Pool provides project professionals to our regional project teams to deliver a range of projects across the globe, including large scale installations of our OSP solution into partner warehouses, the introduction of new products and changes to our existing installations.

As our Principal Installation Manager, you will be Ocado's lead on site for the delivery of the implementation of Grid Structures and Mechanical Handling Equipment (MHE) to our partners automated facilities (Customer Fulfilment Centres (CFC), Distribution Centres (DC) and warehouses) across our global locations. You will support the planning of installation work and improvements to our processes and methods.

You will enable and manage installation contractors and internal teams, coordinate all Ocado and subcontractor activity onsite, represent Ocado with the partner's general contractor/principal contractor, ensure safe working practices and ensure the delivery of high quality installation (ensuring high standards are maintained and correct methods used). Your technical, engineering and contractor management background will enable you to ensure installation is on time, on budget, to the required quality standards and delivered safely. You will be working on new and innovative solutions and technology across our growing number of sites.

What you will do

• You will manage the install of allocated grid structures and MHE, in our automated facilities (Customer Fulfilment Centres (CFCs), Distribution Centres (DCs) and warehouses) to the agreed contractor cost, install method, quality standards, safety requirements and schedule. You may also support the planning of installation work and improvements to our processes and methods. You will report on the status of installation and issues/risks and the mitigation of these.
• You will provide leadership and management of project stakeholders, suppliers and a site presence in the region of 200 people for approximately 6-14 months on a construction site.
• You will have direct and indirect people management responsibilities. You will have day to day management of a team and various disciplines, proactively driving the development of the team and working with individuals to set objectives and create development plans.
• You will effectively lead, motivate and inspire a team, demonstrating clear focus and investment in their personal development.
• Be the onsite point of contact and Ocado representative with partner counterparts and their contractors eg GC/PC
• You will manage a construction/installation site (as required), ensuring safety on site.
• You ensure there is an effective installation plan considering buildability and access
• You will manage the install, commission and fault find for all MHE onsite against challenging budgets and schedules, to a high standard of quality
• You will define Safe Systems of Work (SSoW) employing best practices.
• You will produce, update and agree to the relevant Ocado Health and Safety Risk Assessment.
• You will support Supply Chain teams to ensure that installation contractors are selected with appropriate conditions.
• You may physically perform quality checks of structural grids/MHE installed in the field. This may require working at height.
• You will identify, mitigate and document MHE risks and anticipate engineering challenges.
• You will assist in the planning and scheduling of multiple work packages and contractors/personnel onsite.
• You will prioritise and seek resolution of engineering problems, communicate the technical details of the situation and seek decisions from relevant product eng teams.
• You will present and summarise technical issues and commercial options to senior management for escalations and decisions.
• You will build strong relationships and collaborate with your contractors and peers (inc partner) onsite and other project team members.
• You will proactively contribute to the development of best practice for our delivery methodology.
• You will ensure lessons learned are raised and logged

We'd love to hear from you if you have

• You have experience in managing complex, multi million pound/dollar installations including applying project management methods at this scale.
• You have experience in Construction Site Management for a large group of contractors/personnel in the region of 150+ people.
• You typically have relevant experience of mechanical installation of structural steel, or pallet racking and/or ASRS systems.
• You typically have experience in managing the installation and commissioning of Automation equipment or Conveyor systems.
• You have experience of managing high risk activities such as working at height, confined spaces or lifting operations.
• You have a strong understanding of national/local legislation for construction/engineering compliance and safety.
• You have an understanding of the individual responsibilities involved in planning, conducting and/or overseeing complex lifting operations.
• You have the ability to understand and work with legal teams on legal construction standards and utilising legal tools to mitigate risk.
• You are skilled in managing multi million pound/dollar contracts including high labour content.
• You have a formal project management qualification.
• You have a Bach or higher Degree in a relevant Engineering field (or equivalent experience).
• You hold a national/local HSE competency permitting you access to construction sites.

What we offer you...

Our employee benefits are designed for you, we care about people and we've ensured we have a wealth of benefits that focus on your well-being. We regularly review our benefits to ensure we are supporting our employees appropriately. Currently, we offer technically stretching work, a competitive salary and;

• A Work from Home policy that sees you in the office typically 40% of your time (depending on project requirements)
• 30 days ‘working from anywhere' policy
• Wellbeing support through Apps and an Employee Assistance Programme
• 25 days annual leave, rising to 27 days after 5 years service (plus optional holiday purchase)
• Pension scheme (various options available including employer contribution matching up to 7%)
• Private Medical Insurance
• 22 weeks paid maternity leave and 6 weeks paid paternity leave (once relevant service requirements complete)
• Train Ticket loan (interest-free)
• Cycle to Work Scheme
• Free shuttle bus to and from Welwyn Garden City Train Station to the Welwyn Garden City offices
• Opportunity to participate in Share save and Buy as You Earn share schemes
• 15% discount on Ocado.com and free delivery for all employees
• Income Protection (can be up to 50% of salary for 3 years) and Life Assurance (3 x annual salary)

We also have regular divisional socials, sports clubs not to mention the Ocado Technology Academy for a packed schedule of courses, conferences and events. If you think you have what it takes to make a difference, please submit your application below.

Be bold, be unique, be brilliant, be you. We are looking for individuality and we value diversity. We are an equal opportunities employer and we are committed to treating all applicants and employees fairly and equally. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive work environment.

If you have any support or access requirements, we encourage you to advise us at the time of application.

We are thrilled to welcome applicants from across the world. Whilst we are able to offer visa sponsorship, please note that we are only able to cover costs relating to the Certificate of Sponsorship and the Immigration Skills Charge only. For all employment offers made for UK roles, it is expected that you will be based in the UK in commutable distance, ready for your first day of work, so please keep this in mind. If you have any questions, please don't hesitate to ask.

Due to the energising nature of Ocado's business, vacancy close dates, when stated, are indicative and may be subject to change so please apply as soon as possible to avoid disappointment. If you have applied and been rejected for this role in the last 6 months, or applied and been rejected for a role with a similar skill set, we will not re-evaluate you for this position. After 6 months, we will treat your application as a new one. All benefits information is subject to change and the terms of the individual arrangements. Please assume you have been unsuccessful if you haven't heard from us within 4 weeks.

About Ocado Group

When our journey started, we were all about changing the way people shop for groceries. 20 years later, we're developing our own ground breaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around the world!

Transforming an industry also means transforming the way we do business. As we continually develop new technologies and customer propositions, we're looking for the Everyday Pioneers to lead us into the next stage of our evolution: enhancing our capabilities, inspiring our teams and developing new ways of working.

Changing the way the world shops, for good.

About Ocado Group

When our journey started, we were all about changing the way people shop for groceries. 20 years later, we're developing our own ground breaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around the world!

Transforming an industry also means transforming the way we do business. As we continually develop new technologies and customer propositions, we're looking for the Everyday Pioneers to lead us into the next stage of our evolution: enhancing our capabilities, inspiring our teams and developing new ways of working.

Changing the way the world shops, for good.

About Ocado Group

When our journey started, we were all about changing the way people shop for groceries. 20 years later, we're developing our own ground breaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around the world!

Transforming an industry also means transforming the way we do business. As we continually develop new technologies and customer propositions, we're looking for the Everyday Pioneers to lead us into the next stage of our evolution: enhancing our capabilities, inspiring our teams and developing new ways of working.

Changing the way the world shops, for good.

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