Abu Dhabi Islamic Bank

Re-Engineering Specialist - BBD

Job posted: Oct 08, 2024
Abu Dhabi, Abu Zaby, United Arab Emirates
  • Salary average
    -
  • Type of employment
    Full-time
  • Remote
    No

Company

ADIB is a leading bank in the UAE and the 4th largest Islamic bank globally by assets. Headquartered and listed in Abu Dhabi, ADIB was incorporated in 1997 to serve as the first Islamic bank in the Emirate of Abu Dhabi.

Over the last two decades, ADIB has demonstrated a consistent track record of growth with assets now totaling USD 39 billion. The bank currently serves more than 1 million customers through a balanced proposition that combines a highly-personalised customer experience with world-class digital banking services.​

Responsibilities

  • Clearly define the end-to-end process- level 1 to level 3 from customer perspective
  • Identify process issues and drive initiatives among the business owners to address the issues.
  • Using above, identify a road map of re-engineering projects for assets to be launched and implemented.
  • Undertake benchmarking and competition scanning to ascertain best practice and do gap analysis to our existing process
  • Generate metrics to identify P/L contribution of reengineering projects for assets and engage with stake holders to regularly update the progress on process performance metrics and timely escalate issues.
  • Key success factored of the job
  • A. Improvement in TAT
  • 2. Revenue uplift
  • 3. Cost saves through cost efficiencies
  • 4. Improvement in customer satisfaction

Contract

40 hours per week

Candidate requirements

  • Specialist Skills / Technical Knowledge Required for this role
  • Understanding of tools and concepts associated with re-engineering process
  • Good presentation, planning, organization, interpersonal and communication skills
  • Ability to engage with and manage stakeholders
  • Analytic thinking and innovative approach and Project management skills
  • Understanding of the business banking business and its processes

Skills used at work

  • Analysis
  • Automation
  • Best practice
  • Gap analysis
  • Metrics

Role: Re-Engineering Specialist - BBD

Location: Abu Dhabi

Role Purpose:

To lead business reengineering efforts for Assets by modifying and improving processes, delivering automation and digital solutions. The role needs to investigate and adopt new technologies for process improvement.

Key Accountabilities of the role:

  • Clearly define the end-to-end process- level 1 to level 3 from customer perspective
  • Identify process issues and drive initiatives among the business owners to address the issues.
  • Using above, identify a road map of re-engineering projects for assets to be launched and implemented.
  • Undertake benchmarking and competition scanning to ascertain best practice and do gap analysis to our existing process
  • Generate metrics to identify P/L contribution of reengineering projects for assets and engage with stake holders to regularly update the progress on process performance metrics and timely escalate issues.

Key success factored of the job

A. Improvement in TAT

2. Revenue uplift

3. Cost saves through cost efficiencies

4. Improvement in customer satisfaction

Specialist Skills / Technical Knowledge Required for this role:

  • Bachelor's degree
  • Understanding of the business banking business and its processes
  • Ability to engage with and manage stakeholders.
  • Good presentation, planning, organization, interpersonal and communication skills.
  • Analytic thinking and innovative approach and Project management skills
  • Understanding of Shari'a principles
  • Understanding of tools and concepts associated with re-engineering process.

Previous experience:

10+ years relevant experience in the banking with P/L, Projects and digital transformation experience

Job posted: Oct 08, 2024

Expiration date: Oct 08, 2025