REPORTS TO: Director, Payroll
STATUS: Full-time, Exempt
Through artistic excellence coupled with innovative, relevant programming; initiatives to connect with and grow new audiences; engagement with communities to ignite creativity across Chicago; and a modernized Opera House that is the setting for truly great experiences, Lyric is leading the advancement of opera. This collaborative vision will deliver ever more exciting, thought-provoking and inclusive audience and community experiences – while increasing the gravitational pull of our art form, our company, and our city.
Lyric Opera of Chicago is looking to hire a Payroll Manager to join our People & Culture team. Under the direction of the Director of Payroll, the Payroll Manager will plan, organize and manage the preparation, processing, and maintenance of the payroll function across Lyric's dynamic and multidisciplinary workforce. This position will provide guidance and mentorship to the Payroll Coordinator. While delivering exceptional customer service, the Payroll Manager will work closely with People & Culture, Finance, Operations, Artistic, Technical and Production Teams to help develop, improve and strengthen payroll procedures and internal controls.
DUTIES AND RESPONSIBILITIES:
- Manage an assigned payroll portfolio and support the team in executing accurate and seamless payrolls for various union and non-union groups
- Review, process and audit time and attendance records under the provisions of labor laws and complex collective bargaining agreements (CBA)
- Manage full-cycle payroll integrity with a high attention to detail, owning the accuracy of data input and proofing of final payroll output.
- Prioritize high caliber customer service to payroll inquiries, and research and resolve payroll related matters
- Partner with appropriate internal department supervisors and/or external software service vendors to resolve problems and correct discrepancies in pay and related payroll systems/records
- Provide administrative support for Director of Payroll regarding all internal and external audits relating to compensation, 401(k), 403(b), workers compensation, and severance
- Manage proper flow of employee payroll data between the Payroll department and Company Management, Music Administration, People & Culture, Facilities & Technical, Finance, and other departments as required
- Support year-end W-2 processing and distribution
- Contribute to the overall success of the opera by performing other duties and responsibilities as assigned
KNOWLEDGE AND SKILLS:
- Bachelor’s Degree from an accredited college or university in business administration or related field is preferred.
- Five (5+) years of payroll experience, or an appropriate combination of education and experience to demonstrate competency across the role
- At least one (1) year of manager level experience is preferred.
- Proficiency with payroll HRIS systems (e.g. ADP Workforce Now/Enterprise eTime) required.
- System migration and/or upgrades experience a plus.
- Advanced proficiency with Microsoft Office (specifically Excel) and Google Suite
- Mastery of accuracy, detail oriented and effective time management skills
- Demonstrated problem-solving and organizational skills
- Prior experience working with unions and Collective Bargaining Agreements
- Functional knowledge of U.S. individual tax laws
- Outstanding interpersonal communication and relationship-building skills to provide customer service to internal and external contacts, including handling confidential information
- Ability to work and think independently, a motivated self-starter who works well in a larger team
WORK CONDITIONS:
- Ability to occasionally work evenings, weekends, or holidays to process payroll
- Sitting for extended periods and screen time
- Ability to operate a computer keyboard, mouse and to handle other office equipment
- Occasional lifting up to 15 pounds
COMPENSATION:
Job Classification: Full-time, Exempt
Salary Range is $55,000-$60,000
Lyric Opera offers benefits including health, dental, vision, 403B (no company match), 401(k) with company match, PTO (including sick, vacation, and personal days, and holidays), life/AD&D coverage, opportunities for professional development, and complimentary tickets.
Lyric Opera of Chicago is committed to enhancing our diverse work environment and is proud to be an equal opportunity employer. Lyric prohibits discrimination and harassment of any kind on the basis of race, color, national origin, sex, gender identity, religion, sexual orientation, age, disability, genetic information, pregnancy, parental status, socio-economic status, veteran status, or any other protected status under applicable federal, state or local laws. We encourage individuals of all backgrounds to apply.
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