Enterprise Recruitment Ltd

Technical Support Engineer

Job posted: Jul 03, 2024
Southampton, Southampton, United Kingdom
  • Salary average
    £25,000  -  £25,000
    per YEAR
  • Type of employment
    Full-time
  • Remote
    n/a

Company

Responsibilities

  • You will work with the software team to help take products from initial concept through to delivery
  • You will be responsible for providing second-line support to external distributors and customer service engineers for cutting-edge control systems

Contract

40 hours per week

Candidate requirements

    no requirements

Skills used at work

  • Control system
  • Control systems
  • Customer service
  • Distributors
  • Products
  • Software
  • Systems
Fantastic entry-level role to join a thriving product development company as a Technical Support Engineer.

You will be responsible for providing second-line support to external distributors and customer service engineers for cutting-edge control systems. This Technical Support Engineer role will involve supporting engineers in the field via phone and email, and additionally investigating faults in any returned goods.

At other times, you will be able to assist with product testing before release to help verify that products meet their requirements, through testing on simulated lab/bench setups, as well as in real-world machinery environments. You will work with the software team to help take products from initial concept through to delivery.

This role provides an exciting opportunity to work with industry-leading companies and showcase innovative products and services.

Technical Support Engineer essential requirements:

  • Solid IT skills.
  • Technical problem-solving.
  • Excellent communication skills.
  • Ideally, a driving license or learning to drive.


Technical Support Engineer desirable skills:

  • IT support / helpdesk experiance


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Position: Technical Support Engineer

Location: Southampton

Salary: £25,000

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Job posted: Jul 03, 2024

Expiration date: Jul 03, 2025