Lloyds Bank - Personal Banker - Guernsey

End date

Thursday 03 October 2024

Salary range

£34,333 - £36,140

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Job description

JOB TITLE: Personal Banker

SALARY: £34,333

LOCATION(S): Guernsey

HOURS: 35 hours a week, including some Saturdays

WORKING PATTERN: Full-time- 35 hours a week

About this opportunity

This is your chance to be part of a development focussed team providing vital services to the Islands' communities.

Join your friendly local colleagues, this is your chance to be part of a development focussed team providing vital services to the Islands' communities.

As one of our Personal Bankers you'd be interviewing customers (face-to-face or telephone) and using your communication skills to discover opportunities to match their needs against our products.

It's about ensuring customers get the right support when they call or visit our branches - whether it's a simple product change or opening doors to new possibilities.

You'll guide them through any forms and in using our latest technologies to ensure everything is in place for a happy outcome.

When you've built knowledge and confidence you'll then support other branches and colleagues in the area as a key member of the wider team.

You'll be putting people first and shaping finance as a force for good and in return, we'll be totally committed to investing in you.

From Day 1 we'll provide all support you'll need - many colleagues also gain an industry qualification or develop careers in the wider organisation.

It'll take confidence, a real knack with people and the ability to both put yourself in their shoes and apply the product knowledge you'll learn.

About us

Join us and, as well as making a difference to customers, you'll enjoy a fulfilling career where you're free to be yourself. Great colleagues, transforming workspaces and a wide variety of career opportunities – you'll find them all here.

What you'll need

• A current license enabling you to work in Jersey/Guernsey/Isle of Man
• An honest, conscientious and genuine style, caring about helping people with their queries and to move forward with their finances.
• An ability to quickly build relationships; to understand and meet your Customer's needs through our diverse range of services.
• Enthusiastic with the desire to deliver great service, and a team mate that can work closely with colleagues.
• We also need your flexibility to work across other local branches and some Saturdays when needed.
• Ideally some Retail, banking or business experience where you've had to deal with customers previously.

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it's why we especially welcome applications from under-represented groups.

We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 22 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

If you're excited by the thought of becoming part of our team, get in touch.

We'd love to hear from you!