TPP

Service Analyst

Job posted: Oct 01, 2024
Leeds, Kent, United Kingdom
  • Salary average
    £45,000
  • Type of employment
    Full-time
  • Remote
    n/a

Company

TPP is a global digital health company. With over 6,000 organisations using our solutions to care for over 50 million patients, our software is used across all health and social care settings, including GPs, emergency departments, hospitals and mental health services. This means that wherever and whenever a patient needs care, a detailed and up-to-date record is available. No other company has a digital healthcare solution on this scale. Our database is one of the largest in the world. It processes a billion transactions daily – more than the London Stock Exchange and Visa combined.

Our technology helps improve people's lives across the world, whether it is scheduling immunisations for millions of children, allowing doctors to manage complex care for elderly patients, helping governments with the prevention of outbreaks, or developing new machine learning algorithms for the early diagnosis of disease.

TPP is committed to helping tackle global health challenges, working with governments to deliver the technology required for the future of healthcare.

TPP has been consistently recognised as an outstanding graduate employer. Since 2017, we have consistently featured in The Job Crowds' “Top Company for Graduates to Work For”, and were the overall winners for 2024 in addition to awards for 'Best Salary', 'Benefits' and 'Responsibility'. We have also been consistently named in the Times Top 100 Graduate Employers list'.

We value natural ability, enthusiasm and the potential to learn over direct work experience. As well as a great job, we will provide you with an excellent starting salary, fantastic benefits, and outstanding annual pay reviews.

Our technology helps improve people's lives across the world, whether it is scheduling immunisations for millions of children, allowing doctors to manage complex care for elderly patients, helping governments with the prevention of outbreaks, or developing new machine learning algorithms for the early diagnosis of disease.

TPP is committed to helping tackle global health challenges, working with governments to deliver the technology required for the future of healthcare.

TPP has been consistently recognised as an outstanding graduate employer. Since 2017, we have consistently featured in The Job Crowds' “Top Company for Graduates to Work For”, winning the IT Sector Award for 2021. We have also been named in the Times Top 100 Graduate Employers list for both 2019 & 2020.

We value natural ability, enthusiasm and the potential to learn over direct work experience. As well as a great job, we will provide you with an excellent starting salary, fantastic benefits, and outstanding annual pay reviews.

Benefits

We have lots of fantastic benefits here at TPP. These include:

  • £300 birthday meal allowance
  • Annual Sailing/Skiing trips
  • Cycle to work scheme
  • Fantastic holiday entitlement
  • Life insurance
  • Private dental cover
  • Regular pay rises
  • Paid bar tab

Responsibilities

  • You will collaborate with other teams and work closely with NHS and government leaders to help improve patient care

Contract

40 hours per week

Candidate requirements

  • No experience is required to join our Service Analyst team and your career will progress rapidly in this role

Skills used at work

  • Other

Job description

Whether it's a nurse in Shanghai or a mental health specialist in Plymouth, our Service Analysts provide exceptional support to our users across the world.

We pride ourselves on providing great customer service. In this role, you will be helping healthcare professionals to give the best care to their patients. In the NHS alone our experienced team support over 250,000 users and represent their voice within the company by providing insights, analysis and feedback to other teams.

You will collaborate with other teams and work closely with NHS and government leaders to help improve patient care.

You will also play a key role in managing the launch of innovative products and solving complex customer issues.

No experience is required to join our Service Analyst team and your career will progress rapidly in this role. Our Service Analysts are frequently involved in key meetings with senior NHS leaders, working on a variety of projects and have plenty of opportunities to travel internationally.

Salary and Benefits

We will give you an excellent starting salary of £45,000 with outstanding annual pay reviews and no crazy working hours! Your salary will increase rapidly during your time at the company.

You will also receive a range of benefits, including:

  • Fantastic holiday entitlement
  • Regular social events
  • Opportunities to travel internationally
  • Life insurance
  • BUPA Health, Dental and Travel cover
  • £300 birthday meal allowance
  • Pub Fridays

Read what it's like to work at TPP and to see our full list of benefits.

What we are looking for

  • Predicted 2:2 or above at degree level
  • A levels or equivalent

Accepted degree subjects

Any

Additional job details

Location: Leeds

Salary: £45,000

Contract, dates and working times: Full-time

How to apply

Note that due to the high volume of applications, candidates failing to pass the initial selection will not be notified. Successful candidates will usually be contacted within two weeks. We reimburse applicants for travel to and from interviews. Please be aware that applications will be kept on file for up to 12 months.

Click Apply to start your application now. This job will be available on Prospects until 31 October 2025

Don't forget to mention Prospects to employers when you contact them.

Closing date: 31 October 2025

Job posted: Oct 01, 2024

Expiration date: Oct 01, 2025