Digital Senior Account Manager

Job Description

Digital Senior Account Manager – Global Account Management

Location: Birmingham or London (hybrid)

Career Level: 9

6 MONTH FTC

What we do?

At Accenture, we deliver meaningful customer experiences, which is the new battleground for brands. Marketers today are expected to deliver exceptional customer experiences at the right time, with every interaction – acknowledging the individual. With accelerating complexity, delivering a cohesive brand experience remains elusive. Our Clients, especially CMO's, are looking for expert global partners who can create, innovate, activate and scale marketing operations programs that deliver increased impact, powerful customer experiences and marketing-led growth.

Role Overview:

The Senior Account Manager will work within the Global Performance Account Management team leading campaign creation for Performance Marketing which focuses predominantly on Paid Social and Display. The role requires the management of campaigns from briefing to delivery in an efficient way for all Jaguar Land Rover brands. You will be an accomplished Account Manager who can confidently manage the client relationship and own delivery of fast-paced campaigns with oversight from an Account Director, working closely with Project Management, Creative & Production teams.

Responsibilities:

• Working closely with the Account Director and Account Lead to interrogate client briefs and develop into strategically informed creative briefs.
• Guiding the creative process including briefings, reviews and approvals with a keen sense for strong performance / digital creative
• Managing fast-paced campaigns and providing accountability on progress to stakeholders
• Owning the client relationship for your projects keeping all stakeholders informed through verbal and written communications including Status Reports/Meetings and Contact Reports
• Preparing presentations and leading project meetings with clients
• Engaging with internal Accenture stakeholders across the business and keeping relevant parties informed
• Contributing to continued process improvement to ensure successful delivery against SLA with the client

Qualifications

Person Specification

Experience/Skills:

• Demonstrate sound working knowledge/experience of all aspects of the marketing mix
• Innovative and strategic approach to problem-solving
• Show passion about the industry, with ability to judge client briefs and creative work against defined strategy and propositions
• An innate ability to develop strong, trusted relationships with our Clients
• Flair for multi-tasking and handling a high volume of work efficiently and accurately
• Solid analytical, problem solving and decision-making skills
• Meticulous attention to detail and exceptionally organised
• Understanding of what constitutes good account management
• Excellent presentation and verbal/written communication skills
• Proficient using Adobe software, and Office 365 including Microsoft Excel, Word and PowerPoint for Mac
• Experience in Digital Marketing, Social Media or Performance Marketing preferred.

What's in it for you

At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice!

Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. Please note, the work location for this role will include a mix of working remotely, onsite at a client or in an Accenture office or center.

About Accenture

We connect deep human and business insights with the power of technology to define and deliver new realities. Experiences that can make lives easier, healthier, safer, and rewarding. At Accenture, we're reimagining business through experience.

Website: https://www.accenture.com/gb-en/services/song/marketing-transformation

Industry: Marketing & Advertising