LGV Shift Supervisor

Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status.

We are excited to announce that we have a fantastic LGV Shift Supervisor position available at LGV Dordon. Are you a Delivery Driver, Warehouse Operative, or LGV Driver? Do you want to develop your skills and expertise in pursuit of becoming a member of our Management Team? Are you ready to start your Ocado Career whilst gaining invaluable experience? If you've answered yes to both of these questions and are eager to advance your career, the LGV Shift Supervisor position might be the perfect fit for you!

Why Ocado?

We've got you covered! Embark on a journey of well-being and fulfilment at Ocado Logistics! We place your well-being at the forefront and offer an array of perks to support your holistic development. Experience a healthy work-life balance and take comfort in our comprehensive healthcare coverage. Moreover, we understand the significance of financial security in fostering a sense of stability and peace of mind. Enjoy competitive salaries and exclusive employee discounts, all aimed at promoting your overall well-being. Join Ocado Logistics today and thrive in a culture that truly values and supports your well-being at every step of your journey.

About us:

At the centre of our UK business, Ocado Logistics is a network of high-tech, fast-paced warehouses, spokes and offices across the country. Our people are at the heart of this, and are devoted to providing a first class service centred entirely around our customers, ensuring they receive the best possible shopping experience. Together we maximise the value of our employees and drive business results. Ocado Logistics is dedicated and focused on best serving the needs and spirit of our people.

About the role:

To support the management of the LGV operation in an efficient and professional manner ensuring all targets are met without loss in performance

to the business, across a variety of shift patterns within the department management structure. To monitor, oversee and organise shift operations, including fleet, facilities and people management. To effectively communicate at both group and one-to-one level to all LGV drivers, shunters and banksmen, internal departments and outside service providers. To work with the management team, taking a lead in representing the brand, inspiring and motivating the site team and engaging with them whilst at all times demonstrating the company culture and values. To proactively support the management of the LGV drivers and LGV operation and ensure we are compliant with all of our obligations to the Traffic Commissioner. To effectively support the LGV team ensuring all runs are completed in a timely manner, enabling the business as a whole to exceed the customer's expectations.

Undertake to support meetings following company disciplinary and grievance processes, enforcing site rules and ensure safe working practices are undertaken at all times. To provide cover for the LGV Team Manager during breaks on a day to day basis, as well as providing sickness and holiday cover where necessary.

This role involves working on a rotating schedule, including weekends, with an average of 42 hours per week. The schedule follows a 4-on-4-off pattern, where shifts alternate between day and night. The shift hours are from 07:00 - 19:00 and 19:00 - 07:00, providing a balanced and consistent work pattern.

You will be:

The LGV Shift Supervisor is responsible for supporting the management of personnel by company policies and procedures. Being at the forefront of people management on our site will involve dealing with employee issues professionally, providing feedback when necessary, and ensuring that all team members receive the required training. Collaborating with the Training Team to assist in the integration of new employees and ongoing training for the LGV team as needed is a key aspect of the role. Additionally, the LGV Shift Supervisor will be fostering a positive working environment, supporting site events and forums, fostering positive communication with external providers, and promoting a culture of excellence within the LGV team to minimise employee churn and improve morale.

In this role effective shift and fleet management will contribute to the seamless operation of our fleet by ensuring efficient load dispatch, monitoring vehicle defects, arranging servicing and inspections, administering Fleetboard reports, overseeing trailer tranships, tracking missing mileages, and managing breakdowns and recoveries. Responsibilities will extend to administrative tasks including but not limited to vehicle documentation, Smartdrive maintenance, vehicle temperature monitoring, fuel and AdBlue deliveries, workplace inspections, yard checks, and control of permits to work.

Safety is paramount in our operations, and the LGV Shift Supervisor will play a key role in maintaining a safe working environment by ensuring compliance with health and safety regulations. This involves displaying safety information, providing adequate training, and ensuring personnel are aware of emergency procedures. Enforcing safety rules and taking a lead in setting a personal example, is vital to the role as this will contribute to maintaining a safe and secure working environment.

In summary, we are looking for a highly motivated and experienced individual to join our team and become an integral part of our LGV Dordon Team in the role of LGV Shift Supervisor Team Manager. The successful candidate will play a crucial role in managing and supervising the LGV team, ensuring operational excellence, adherence to safety standards, and the delivery of outstanding service to our customers. If you are a detail-oriented individual with strong leadership skills, experience in LGV operations, and a commitment to safety, we encourage you to apply for this challenging and rewarding position.

You may be asked to perform tasks as required by management deemed as a reasonable request. This job description is a summary of the typical functions of the role, not an exhaustive or comprehensive list of possible role responsibilities, tasks and duties and is subject to review. The responsibilities, tasks and duties of the job holder might differ from those outlined in the job description and other duties, as assigned, might form part of the job.

About you:

The ideal candidate will shape and drive a world class employee experience and environment to attract and retain the right people and lead your teams to foster a culture of respect, identity, loyalty, trust and aspiration where people are engaged and motivated to commit to Ocado and our values.

Minimum:

• Good numerical skills, able to read & understand numerical data. Ability to set and work within a target/KPI driven framework
• Strong communication skills - verbal and written with the ability to interact positively at all levels
• PC literate (Excel, Google Operating Systems), Microsoft user – basic level
• Management or supervisory experience, particularly in managing large groups
• Self-motivation, ambition, and confidence.
• Adaptability and ability to work under pressure.
• Management of people in teams, internal and external customer service skills. Analytical and numerate.
• Current UK Driving Licence
• Experience of being on an Operators License
• Clear communicator and motivator

Preferred (in addition to minimum)

• Experience of working in a 24/7 operation
• Management based Qualifications (Degree, NVQ 4 & 5)
• CPC National or International Road Haulage
• Familiar with Ocado Tracker & HR Application
• Understanding of Smartdrive systems and applications
• Familiar with Tachograph management software
• Ability to pre-empt and adjust for operational challenges
• Familiarity with HR policies and procedures
• People management and team-building skills
• Previous experience in an FMCG environment, Fleet and Health and Safety Experience

What we offer you:

Our employee benefits are designed for you, we care about people and we've ensured we have a wealth of benefits that focus on your well-being. We regularly review our benefits to ensure we are supporting our employees appropriately.

Wellbeing support through Apps and an Employee Assistance Programme

25 days annual leave, rising to 27 days after 5 years service (plus optional holiday purchase)

Pension scheme (various options available including employer contribution matching up to 7%)

Private Medical Insurance

22 weeks paid maternity leave and 6 weeks paid paternity leave (once relevant service requirements are complete)

Train Ticket loan (interest-free)

Cycle to Work Scheme

Free shuttle bus to and from Hatfield Train Station to the Hatfield offices

Free shuttle bus to and from Welwyn Garden City Train Station to the Welwyn Garden City offices

Opportunity to participate in Sharesave and Buy as You Earn share schemes

15% discount on Ocado.com and free delivery for all employees

Income Protection (can be up to 50% of salary for 3 years) and Life Assurance (3 x annual salary)

We're in it together, we are proud of what we do, we can be even better

Closing date: Midnight October 27th 2024 - Due to the fast paced nature of our business, this vacancy may close sooner.