Halo Service Solutions

Graduate Programme

Job posted: Apr 26, 2025
Suffolk, Montana, United States
  • Salary average
    £30,000
  • Type of employment
    Full-time
  • Remote
    n/a

Company

One of the fastest growing software companies worldwide, Halo Service Solutions is an industry leader in building innovative service management platforms. We are an expert partner to some of the world's leading organisations, deploying our out-of-the-box ITSM, PSA, and CRM software in a way that supports their bespoke business needs. We work with prestigious organisations based in over fifty countries around the world, varying in size from small start-ups to multi-national household names like Microsoft, West Ham United, and Domino's. We've even recently become an official partner of McLaren's Formula One team.

Our entire team works on our service desk product; developing, selling, supporting, managing and implementing the programme all in-house. We are one team with our own specialities, and we support each other to work together to deliver an end-to-end service. We believe that work should be fun, fulfilling, and full of opportunities to grow, so we are proud to be a values-driven organisation that places people first.

The Halo Graduate Scheme offers the unique opportunity to explore different roles in tech, receiving training from industry experts, allowing us to make you into world class professionals in three years. Our graduates work on real projects, interacting with different kinds of customers and colleagues, whilst being supported by a mentor along the way.

What makes us different

We are proud to have built a company where people genuinely enjoy coming to work. Our whole team began as graduates, so most of us are in our twenties and have become a tight knit group! We believe in investing in our graduates, so we aim to foster an environment that supports both personal and professional growth.

We're all about working hard in a supportive and cohesive environment, which is crucial to employee satisfaction and productivity. Everyone is continually striving to improve themselves and their team, but success is measured not just by wins and losses, but by the growth and development of each individual.

At our core, we're all about creating a culture of care in the workplace. We care about our work, our customers, and most importantly, we care about each other.

What we offer

  • £30,000 starting salary, with potential to increase to £40,000 in the first year
  • Opportunities to travel the world
  • Regular socials and events
  • Flexible working arrangements

What we're looking for

  • Have a “can-do” attitude, and a willingness to learn and try new things.
  • A confident communicator, who makes sense of complex ideas and conveys them to others in a way that is easy to understand.
  • Interested in any of the following: solutions architecture, software sales, technical support, account management, or pre-sales consultancy.
  • Excited to help drive innovation, offer new ideas and think up fresh ways of tackling problems.
  • We are looking to expand into the European and South American markets, so German/French/Spanish/Italian/Portuguese speakers are a bonus, but not a necessity.

Responsibilities

Contract

40 hours per week

Candidate requirements

  • Fundamental IT skills, including proficiency with Microsoft Office
  • Each of our graduates start out in a support technician role whilst they learn the ropes, then have the chance to explore roles in our sales and consultancy departments
  • The unrestricted right to live and work in the UK by the commencement of employment
  • Graduated within the last couple of years, or in the next couple of years
  • We welcome applicants from any disciplines that demonstrates business acumen, technical proficiency, and the ability to problem solve

Skills used at work

    Job description

    At Halo you'll play a pivotal role in our success from day one, gaining experience in all kinds of roles in the business depending on your individual goals and preferences. You will receive full training, regular 1-to-1s with your designated mentor and generous salary increases based on your performance. Each of our graduates start out in a support technician role whilst they learn the ropes, then have the chance to explore roles in our sales and consultancy departments. While you may start in one area, the opportunity to move internally is huge, offering you the flexibility to grow your career in your chosen direction, under a permanent contract.

    But what's in it for you?

    • £30,000 starting salary (with potential to rise to £40,000 within your first year)
    • Opportunities to travel the world to attend trade shows and visit our global customers
    • Regular team socials and events (including visits to our partners, McLaren F1 Team and Ipswich Town FC)
    • Having a direct input into our culture, perks and policies!

    What we are looking for

    We're not worried about relevant experience, we're looking for the attributes that can't be taught. If you have the attitude and aptitude, we can teach you what you need to excel at Halo!

    • A solution-oriented problem-solver – you thrive in the face of a challenge, and are great at using your initiative
    • A great communicator – you'll have no problem making sense of complex ideas and conveying them to others in a way that is easy to understand
    • A positive and proactive mindset – you're keen to jump straight in, be adaptable, and learn on the job
    • Graduated within the last couple of years, or in the next couple of years
    • Based in East Anglia or happy to relocate

    Desired skills and experience

    • A bachelor's degree with a 2:1 or above (we welcome applicants from any disciplines that demonstrates business acumen, technical proficiency, and the ability to problem solve)
    • Strong A-level grades (ideally BBB and above)
    • Fundamental IT skills, including proficiency with Microsoft Office
    • The unrestricted right to live and work in the UK by the commencement of employment
    • We are looking to expand into the European and South American markets, so German/French/Spanish/Italian/Portuguese speakers are a bonus, but not a necessity.

    Accepted degree subjects

    Any

    Additional job details

    Location: Suffolk

    Salary: £30,000

    Contract, dates and working times: Full-time

    How to apply

    Click Apply to start your application now. This job will be available on Prospects until 25 May 2026

    Don't forget to mention Prospects to employers when you contact them.

    Closing date: Continuous recruitment

    Job posted: Apr 26, 2025

    Expiration date: Apr 26, 2026